AirBnB. Where to begin… the innovation of the good, the bad and the invasion of personal space. Whatever happened to stranger danger? Aside from connecting with all those people that you wouldn’t even cross paths with, the rooms that are on offer can be AMAZING. I didn’t even know that I wanted to stay onboard a barge, or in a treehouse but my mind has now been changed. The idea is genius and the opportunities that have arisen from the concept do overcome the ‘stranger danger’ factor. I mean if John from Bath is offering a room in his penthouse then I am asking no questions.
So, when you sign up to be a host on AirBnB you can choose between three policies regarding how guests can receive a refund upon cancellation; Flexible, Moderate and Strict.
If you opt ‘Flexible’ booking it means that your guest can cancel up until the day prior to arrival to receive a full refund (except fees). Listing your accommodation as ‘Moderate’ means that a guest has 5 days prior to arrival to receive a full refund, again, minus the fees. The ‘Strict’ option allows the guest 1 week prior to arrival to receive a 50% refund. Terms & conditions do apply to each of the policies that each host applies to their listing.
AirBnB also offers the ‘Extenuating Circumstances Policy’, if guests provide a valid circumstance, this policy can override the Host’s cancellation policy.
Some of the valid extenuating circumstances include:
– Unexpected death or serious illness of a host, guest or immediate family member
*The full list can be found on AirBnB’s cancellations page on their website.
Despite all of the above, we all know life happens and breaking up with your boyfriend doesn’t quite qualify as a natural disaster and no, tonsillitis isn’t an endemic disease. The only thing you can do is hope and pray that you are within your timescale to cancel and that your Host has marked your stay as Flexible.
If you have missed the timescale and money loss is looming do not fear, transfertravel.com is here – okay, I agree that sounded a little too cheesy than planned, apologies. transfertravel.com is a peer-to-peer travel marketplace that allows you to list your unwanted bookings to an audience of international buyers looking for last minute options.
The answer is yes…dependant on the host (I mean it is their place after all). I gave a call to AirBnB last week regarding the transfer of a booking. The lady that I spoke to advised that it is possible and a simple message to the host explaining the reason to cancel and who would be staying in place would suffice. Once the Host had replied advising it was all good, another guest could use the reservation and enjoy the accommodation that was offered. The guest who needed to cancel would receive a full refund and the Host wouldn’t miss out on an empty room – win win!
Avoid loosing out on AirBnB stays that you can no longer commit to, list them on transfertravel.com for free. Simply register, create a listing and connect with a buyer looking for accommodation!
If you have any questions, please do not hesitate in contacting us.