If you have booked a Creamfields ticket that you can no longer use, don't worry, you're not the only one. Whether you're unwell, have other commitments, or your friends have started to drop out, it's awful knowing that you're stuck with a ticket to the event and a six person tent.
Unfortunately, their tickets are non-refundable, which means that you can't cancel or get money back on your ticket.
Don't panic, you can get your money back! When you have a ticket to a festival that you can no longer use we know that you usually have accommodation and other travel plans that go with your festival. Most travel these days is non-refundable. but flexible in date and name. This means that although you might not be able to get a refund, you can sell your ticket on to someone else by changing the name on the booking at TransferTravel.com, the world's travel marketplace. We connect you to buyers who are looking to buy the tickets you can't use.
Please note that this doesn't apply to tickets bought through the deposit scheme that have not been paid in full yet. Also, your ticket must be include a camping package as we only sell festivals with their accommodation.
Setting up a listing is simple, easy and only takes a few minutes. Sign into TransferTravel.com, create a listing, then add details like date, time and package information. Check out our guide to selling for our tips and tricks. Our system asks for a booking reference number but we keep this only for our purposes and do not share this with anyone. .
When someone buys your listings you will be notified by email that your listing has sold with detailed instructions. Creamfields don't usually have names on their tickets, just an ID number, so you can just upload this information along with the travel documents. The buyer can then download the documents and notify us that they are satisfied with the transfer. Your funds will then be released 24 hours after the date of travel. You make some of your money back and someone else is able to enjoy the festival!