Cancelling Your Marriott Hotel Booking

Last minute changes to travel plans can leave you with non-refundable hotel bookings that you don't know what to do with. allows you to connect with buyers looking for deals, sell your travel planes and transfer your documents so you don't need to worry about wasting your money.


Marriott Hotel Cancellation Policy

In June 2017, the Marriott cancellation policy became stricter, requiring guests to cancel 48 hours before arrival rather than 24 hours. If you cancel your booking with less 48 hours to go before your reservation date, you risk paying one night's fee instead of getting a refund. This policy applies to all Marriott hotels in the United States, Canada, Caribbean and Latin America, unless they state otherwise.

However, some Marriott hotel reservations are non-refundable, which means that even if you cancel in time, you might not get your money back. 


What To Do With A Non-Refundable Marriott Hotel Reservation?

If you have a non-refundable Marriott hotel reservation that you can't use anymore, then you may be able to change the name on the booking. To find out if your booking is transferable, click the "Reservations" link at the top of the page on the Marriott Hotel website. Then, enter your reservation confirmation number, arrival date, first name and last name to find the specific reservation. This is where it will say whether or not your hotel room can be transferred to another person.

This means you can post a non-refundable booking on and sell your hotel room to someone else. For advice on how to create an eye-catching listing, check out our blog post on our best selling tips


How To Sell Your Marriott Hotel Booking

Step 1: Create a account. You can just use an email address and password, or you can connect your social media accounts. Doing this doesn't give us access to your profiles or allow us to post anything to your page.

Step 2: Create a listing. Click on the 'sell' button and select the 'accommodation' option. Include all the important details about your booking, such as the date and location, plus any extras, like breakfast, which might be included. You'll also need your original booking confirmation. 

Step 3: When someone wants to buy your hotel reservation, we'll connect you through our internal messaging system so you don't have to share your personal accounts.

Step 4: Contact your Marriott Hotel to swap the new buyer's details with your own. Once you have the new reservation details, ask for confirmation of this and upload that confirmation to the buyer on within 72 hours. They can then download your booking and use it. We hold your money in our secure payment platform to ensure that both sides are genuine and nobody ends up without a real booking or without their payment. We take a 15% fee but only once everything has been transferred and the transaction is complete. If you don't sell your travel plans, we don't charge you a penny.

Your money and tickets don't go to waste and another traveller can use your booking!

If you're looking for more information about hotel cancellation policies, make sure to check out some of our individual posts (Fairmont HotelBest Western, Premier Inn, Best Western) or head to our full guide to hotel cancellations and refunds.


So are you ready to sell your Marriott booking? Head straight to our selling page to get started on your listing or check out all of the amazing hotels in the marketplace right now!


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Posted 5 April 2018

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