Cancelling Your Ibis Booking

Last minute changes to travel plans can leave you with non-refundable hotel bookings that you don't know what to do with. was created for people like you who can't cancel or change their booking, allowing you to sell your reservations to someone else who is looking for a great deal. 


Ibis Cancellation Policy

Ibis, Ibis Styles and Ibis Budget are all owned by Accor Hotels. All Accor Hotel reservations and Ibis hotel bookings have different cancellation policies based on the room reserved. Refer to the terms and conditions on your individual reservation confirmation, as the conditions may depend on the brand, the hotel or the rate reserved.


What To Do If You Booked A Non-Refundable Ibis Booking

If you have in fact booked an Ibis booking that is non-refundable in nature and you cannot cancel your booking and get a refund then you can change the name. You will need to get in touch with the Ibis customer service team in order to check that your reservation is able to be changed. If you can, this means you can post a non-refundable booking on and transfer the documents to one of our buyers. For advice on how to create a listing, check out our blog post


How Do I Transfer My Non-Refundable Ibis Booking?

When you are ready to sell and transfer your Ibis hotel booking to someone else, contact your hotel to swap the new buyer's details with your own. Once you have the new reservation details, ask for confirmation of this and you can upload that confirmation to the buyer on Your money and tickets don't go to waste and another traveller can use your booking!


So are you ready to sell your Ibis booking? Head straight to our selling page to get started on your listing or check out all of the amazing hotels in the marketplace right now!


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Posted 18 April 2018

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