Unfortunately, their tickets are non-refundable, which means that you can't cancel or get money back on your ticket.
Although you might not be able to get a refund, you can sell your ticket on to someone else by changing the name on the booking at TransferTravel.com, the world's travel marketplace. We connect you to buyers who are looking to buy the tickets you can't use. Please note that your ticket must be include a camping package as we only sell festivals with their accommodation. Chances are that someone wanting to go to the festival will want to snatch up your travel plans as well - especially if they are coming from the same direction. First we suggest that you check with your travel provider that you can change the name on your travel plans and once you know that you can you can create a new listing.
Creating up a listing is simple, easy and only takes a few minutes. Sign into TransferTravel.com, create a listing, then add details like date, time and package information. Check out our guide to selling for our tips and tricks. Our system asks for a booking reference number but we keep this only for our purposes and do not share this with anyone. .
When someone buys your listings you will be notified by email that your listing has sold with detailed instructions. If there is a name change required on the booking, the travel provider's customer service team to confirm this before creating a listing. The buyer can then download the documents and notify us that they are satisfied with the transfer. Your funds will then be released 24 hours after the date of travel. You make some of your money back and someone else is able to enjoy the festival!