Exciting TrustSeal Announcement

TransferTravel.com is proud to announce that we have been awarded the TrustSeal by Sharing Economy UK! We are thrilled to receive this trust kitemark as we always strive to show our users that we are safe, trustworthy and transparent.

Simon Powell, CEO and Founder of TransferTravel.com, said: "It only enhances our commitment to our customers to uphold the highest of standards, but also strengthens TransferTrace's ongoing work and support with Sharing Economy UK. Its great to be recognised for putting our own stamp in the travel industry. We hope more firms are awarded the TrustSeal standard in the future."

What is the sharing economy?

There are a lot of definitions out there to describe the concept sharing economy, like collaborative consumption and peer-to-peer economy, so it can get a bit confusing. The sharing economy basically allows individuals to share or provide goods and services within an online community (for example, think of companies like Uber, Couchsurfing and Airbnb.)

What is Sharing Economy UK?

“Sharing Economy UK is an independent, not-for-profit trade body set up in 2015 to champion and support sharing economy businesses.” What this means is that they represent the businesses in the sharing economy when it comes to working with the government and are actively lobbying for the benefits of consumers all the time. They hold their members to a high standard so you know that the businesses who associate with SEUK are ethical. One of their main goals is to make the UK a global centre for the sharing economy. You can find out more on the Sharing Economy UK website.

To become part of SEUK, businesses apply for the TrustSeal, which is only approved if they have the highest standard of service.

 

What’s the TrustSeal?

It’s the world’s first kitemark for sharing economy companies, almost like the SEUK’s seal of approval to show that a business adheres to their six principles:

  1. Identity and Credential Verification
    We make sure the people who are buying and selling travel plans are who they say they are.

  2. Transparent Communications and Pricing
    What you see is what you pay; there are no surprise fees.

  3. Participant Help and Support
    You have access to support through our customer service emails, by phone or through the live chat on the website.

  4. Security and Data Protection
    The online payment system is secure so you can buy and sell without worrying where your money is.

  5. Insurance and Guarantees
    In the unlikely instance that something goes wrong, we have guarantees for both buyers and sellers.

  6. Peer Review
    This principle applies to companies like Airbnb where individuals can rate or review each other’s services. As our users never come face-to-face, this is the only one that doesn’t really apply to TransferTravel.

What does this mean?

This assures you that when you use our website, integrity and security are of the utmost importance to us. TransferTravel is officially recognised for our responsible sharing economy practices. A lot of people criticise the sharing economy for its lack of regulation, but the SEUK’s code of conduct ensures that you are protected when you use our website to buy or sell travel plans. It gives you peace of mind to know that you’re safe and secure when you come to TransferTravel.com.

Who else is part of Sharing Economy UK?

There are 67 businesses who are members of the Sharing Economy UK, including:

  • Airbnb
  • TaskRabbit
  • Gumtree
  • Deliveroo
  • StubHub
  • GangHut
  • And TransferTravel!

If you want to find out more, make sure to head over to the Sharing Economy UK website and read about the values which make the TrustSeal integral to the maintenance of high standards in the sharing economy.

Topics

  • Transfertravel.com
Posted 23 October 2018

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