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Frequently Asked Questions

For Seller


A. Yes you can transfer your travel plans to another person. There is usually a small fee associated with this change. Check with your travel provider to ask what the name change fee would be on your booking. This is usually between £30 to £120 per person depending on the travel provider.



A. No Sale No Fee! Here at TransferTravel.com we will only Charge a 15% fee on every completed sale, if you dont manage to sell your travel booking, there will be no charge.



A. We recommend that you supply as much information as possible. A buyer will be interested if you can supply full booking details to validate your item for sale. The more information you can supply along with images of any booking correspondence and provider such as the airline, hotel and holiday company it was booked through.



A. Here at TransferTravel.com we will take and hold the payment on your behalf until both parties are satisfied with the documents they have sent / received. Once the buyer is happy with the transfer and the departure date has arrived we will release the funds to the sellers preferred option.


For Buyer


A. Every booking that has been made and will be for sale will come with a booking reference or booking confirmation. Upon receiving your purchased travel documents we advise reviewing them thoroughly, If you find any issues contact Customer Support. No Funds will be released until both parties are satisfied.



A. We Here at TransferTravel.com use Paypal.com for all transactions, all funds will be held by TransferTravel.com until the you as the buyer are happy with all documents received. Only then will we release funds to the Seller.



A. When agreeing to buy the travel, make sure you do all your research first. Make sure you have the seller confirm the costs involved in changing the booking to another person, and then check with the provider on their website that this is correct. Also check if the name change fee or the booking transfer is included in the sale price or if this is an additional cost to be paid by you.