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Terms & Conditions / Terms of Use Policy.

Terms of Use Policy

“TransferTravel.com is owned by the Travel Tech Limited Group and is an online classified listing platform whereby peers are able to buy and sell their unwanted travel tickets. The company’s sole purpose is to provide a solution to the problem of unwanted, wasted, travel plans. 80% of all non-reimbursable travel tickets are transferable and we advise those with an unwanted booking to seek name change policies with their travel providers before listing on the TransferTravel.com website.”

All transactions done on the TransferTravel.com website are monitored by the TransferTravel.com team for the following:

Use of inappropriate language.

Misuse of the website. We only accept travel related listings on the website, everything else will be removed by the TransferTravel.com team.

Attaching files to others that are not travel related.

Abusive messaging to other peers.

24/7 live chat availability for all users to send their queries.

TransferTravel.com will hold payments made for listings until we have received a confirmation from the buyer that the transfer of booking has been actioned successfully.

When the buyer pays for travel, we will keep the money with us until the travel has taken place, as a guarantee that the seller will not try to sell a counterfeit ticket or resell the ticket twice. We will send the money to the seller only after.

Payments to sellers will only be released once the buyer has both i) confirmed transfer ii) departed on their travel and for this service we take a 15% fee from sellers for all completed transfers done on the website. Please note that we are not a brokerage and the payment gateway has been implemented to protect our users from scams and false listings.

We are not liable or held responsible for the following:

Confirming that the transfer of tickets has been done correctly. All peers are responsible for the due diligence of their own purchases/sales made on the website and ensuring that the transfer of travel has been done successfully.

The purchase of a listing on TransferTravel.com is done at the sole risk of the individual and is without warranties of any kind by us. Under no circumstances are we liable for any unsuccessful transfers.

Peers are fully responsible to check the policies that their ticket providers put in place in order to be able, or in some cases, unable to transfer over bookings. If peers go against these policies and action illegal transfers, they will hold full responsibility for these actions. TransferTravel.com will not check the legalities of a transfer for any of the listings uploaded onto the platform, the responsibility is held by the seller to do their due diligence before listing. If a ticket has been transferred illegally, all legal consequences are with the user. Upon registering with TransferTravel.com you expressly release TransferTravel.com from any and all liability arising out of any controversies, claims, suits, injuries, loss, harm and damages arising in connection with: (i) any inaccuracy, untimeliness or incompleteness of an offer posted on our site (this means any offer however posted); and (ii) misstatements and misrepresentations made by users of the site, either in connection with the Services, any content or otherwise.

Please note that Transfertravel.com does not own the tickets sold on the site.

We do not own, sell, resell, furnish or provide any of the plane tickets or holiday packages sold on our site. Our responsibilities are limited to: (i) facilitating the availability of our site, (ii) serving as the limited payment collection agent of each Seller, for the purpose of accepting payments from Buyers on behalf of the Seller and (iii) assisting Sellers who have chosen the quick posting option on our site with the listing process. 

TransferTravel.com has no control over and does not guarantee the existence, quality, safety or legality of the travel; the truth or accuracy of the user’s content or listings; the ability of sellers to sell the travel; or that a buyer or seller will complete a transaction. We simply facilitate for the opportunity for the buying and selling of transferrable travel tickets.

TransferTravel.com does not guarantee that your travel or related passes will sell or that your listing will appear on the site within a certain time after it is posted or in a particular order on the event page or through search results.

TransferTravel.com is a platform that provides a clear, step-by-step process for the transfer of bookings only and has no authority to make any representations or commitments on behalf of either buyer/seller.

Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.transfertravel.com website (the “Service”) operated by Travel Tech Group Ltd (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness. By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorisation, or a name that is otherwise offensive, vulgar or obscene. You expressly agree that we cannot be held liable for any loss or damage arising out of any misrepresentations you make in this regard.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Travel Tech Group Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the Isle of Man, United Kingdom and all other foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Travel Tech Group Ltd.

When you upload content, you give to Travel Tech Group Ltd a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service and otherwise in connection with the provision of the Service and Travel Tech Group Ltd business.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Travel Tech Group Ltd. Travel Tech Group Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Travel Tech Group Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Isle of Man without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 day’s notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Fee's and other charges

By using our site to Register, list, Sell and buy to the Service, you agree to our payment process rules. The service is free to register as a Buyer or Seller and the service is also free to List your item for sale and also free to purchase a listing. A 15% (fifteen percent) Fee is charged to the Seller on completion of sale. The completed sale will be when the buyer marks the listing as completed and all documentation has been received. If the listing is not completed by the seller in 48 hour’s the sale will be cancelled and the monies refunded back to the buyer minus any fees determined by the service. On a completed booking and when the purchase has been completed within the 7 day’s period, the monies will be transferred to the seller up to 7 days after the completed period minus the fees deducted from the service.

If you as a Seller do not fulfil your contractual obligations under this User Agreement and the Seller requirements.

Travel Marketplace

Transfertravel.com is a travel marketplace that allows registered users to buy (in this capacity, "Buyer") and sell (in this capacity, “Seller”) Pre-paid and pre-booked travel bookings. The Seller (and not the service) sets the prices for the travel. As a marketplace, Transfertravel.com does not own the Tickets sold on the Site. Ticket prices may exceed the face value of the travel booking.

While Transfertravel.com may provide pricing, shipping, listing and other guidance on the Site, such guidance is solely informational (without any warranty as to accuracy). Also, while we may help facilitate the resolution of disputes between Buyer and Seller and provide the Money back Guarantee, Transfertravel.com has no control over and does not guarantee the existence, quality, safety or legality of the travel; the truth or accuracy of the user’s content or listings; the ability of Sellers to sell the travel or Buyers to pay for them; or that a Buyer or Seller will complete a transaction.

Payments

Payments received from Buyers for Travel purchased via the Site are processed by Travel Tech Group Ltd or Transfertravel.com the service (as applicable) on behalf of the Seller and credited to the Seller in accordance with the Seller requirements and Payment Services.

Payments from Buyers are due and payable immediately. A Buyer can pay the full order amount which includes any applicable Service Fees and taxes using one of the accepted payment methods. A Buyer’s obligation to pay for the travel is satisfied when Travel Tech Group Ltd or Transfertravel.com Services (as applicable) has received the Payment in full.

Selling Travel Bookings

You must comply with all applicable laws and regulations and the terms of this User Agreement when listing, selling and delivering your Travel bookings.

When listing any Travel you must set a price for which you are willing to sell your Travel ("Sales Price"). You may modify (e.g. raise or lower the Sales Price) or delete your listing at any time until the Travel have sold.

By listing Travel for sale, you are making a binding offer to sell that Travel to a Buyer who purchases the Travel at the Sales Price. When a Buyer accepts your offer by purchasing your Travel through our Site, you are contractually bound to deliver that exact Travel for Sales Price and within the required delivery timeframe. You are obligated to monitor your inventory and ensure all listings are accurate. Under no circumstances may Sellers cancel orders at one price and repost the same tickets for a higher price. Failure to fulfill your orders will lead to charges as stated in this User Agreement. Transfertravel.com does not guarantee that your travel or related passes will sell or that your listing will appear on the Site within a certain time after it is posted or in a particular order on the event page or through search results. Transfertravel.com will not, for any reason, provide compensation for travel that do not sell, even if it is due to Site unavailability from an outage or maintenance or listing delays.

Your Account

In order to list, sell or purchase Travel you must register an account ("Account") with Transfertravel.com. You must be at least 18 years old and must be able to enter into legally binding contracts When opening an Account you must provide complete and accurate information and provide us with a valid PayPal account ("Payment Method"). If your registration or payment information changes at any time, you must promptly update your details in your Account. You acknowledge that Transfertravel.com may charge any one of your payment methods on file for amounts you owe us, costs we incur or other losses arising out of your violation of this Agreement (including the Additional Policies).

Transfertravel.com reserves the right to temporarily or permanently suspend Accounts with incomplete or inaccurate information. You are solely responsible for maintaining the confidentiality of your Account information and password. You are solely responsible for any activity relating to your Account. Your Account is not transferable to another party.

Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

No Guarantee

If Transfertravel.com does not guarantee that your travel or related bookings will sell or that your listing will appear on the Site within a certain time after it is posted or in a particular order on the listing page or through search results. Transfertravel.com will not, for any reason, provide compensation for travel that do not sell, even if it is due to Site unavailability from an outage or maintenance or listing delays.

Contact Us

If you have any questions about these Terms, please contact us on contact@transfertravel.com