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Vacancy: Commercial Operations Manager - Isle of Man Office

TransferTravel.com are currently looking for a highly motivated and focused individual to join our fast and expanding business. Located at our Isle of Man office, the succesful candidate will help us achieve the goals and growth expected over the coming years.

A good knowledge of payment processes and e-commerce systems will be essential to assist with the next phases of our website development process and procedures along with payment integration across our platform.

We are fast growing tech start up with global plans and require someone with our same vision to be part of the fantastic opportunity.

The key responsibilities of this role will include but are not limited to:

  • Be an integral part of building processes within the business
  • Manage the growth and success of the day to day operational team
  • Identify key problems within current processes and work with the team to develop new structures and business flows
  • Develop customer journeys with the management team to ensure the best business methods.
  • Coordinates activities that affect operational decisions and business requirements
  • Responsible for the production, procurement, and planning of payment processes
  • Communicates with all relevant employees to ensure delivery times are met
  • Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
  • Creates a detailed schedule based on strict deadlines
  • Communicates any changes in the order or delivery date to relevant parties
  • Monitors product standards and services

Requirements & Qualifications

  • Prior Payment and/or e-commerce experience preferred;
  • Highly Organised; Production and Planning Skills Required
  • Understanding of payment flows;
  • Ability to Manage Time and Workload Effectively
  • Excellent Communication Skills, Both Written and Verbal
  • Leadership Skills; Experience in Negotiating and Working With Suppliers
  • Ability to Work in a Team Environment
  • Strong Problem Solving Skills
  • Strong Attention to Detail
  • Ability to Engage and Motivate Others; With a drive to Achieve Results

Salary: £35,000 - £40,000

For further information and to submit your application with a cover letter please send an email to: simon@transfertravel.com

Vacancy: Customer Engagement Moderator - Isle of Man & San Francisco

TransferTravel.com are currently looking to recruit our next superstar Customer Engagement Moderator to work in our friendly Isle of Man & San Francisco Offices.

This position itself requires a high level of dedication and flexibility, as with most things on the internet, adaptability and quick thinking are crucial to the travel and online communities.

As a Customer engagement moderator you can expect to be one of the first ports of call when it comes to dealing with client questions, issues and any problems that arise on the platform so its essential that you have the skill set to manage your time efficiently as you will be working multiple tasks at at one time. 

The role will also include working with the marketing to team to research and define potential partnerships as well as opportunities across social media sites that can benefit the company. An enthusiastic approach with a good level of curiosity would be beneficial within this role.

The key responsibilities of this role will include but are not limited to:

  • Day-to-day moderation of New and existing Travel listings on the company website to ensure they comply with our internal policies and guidelines
  • Day to day Customer service activity to support the Customer engagement
  • Deal with numerous customer requests and questions via “live chat” on the site
  • Report potential issues, risks, and concerns that arise on the platform
  • Work with internal managers and stake holders to improve the flow of information/content
  • Assist with customer outreach to determine potential customer offerings 
  • Support the Marketing team with research of potential target markets and identify new opportunities within the business. 
  • Management of our database
  • Assist various team members with customer support level inquiries

Salary: Up to £18,000 

For further information and to submit your application with a cover letter please send an email to: simon@transfertravel.com

TransferTravel.com Ambassador

TransferTravel.com is looking to work with people who are creative and charismatic to work with us producing original content and mutually share and interact with our community. You are most likely a travel blogger but could be someone who is travelling somewhere across the globe. We are looking for 2 original pieces of content from you a month, either a blog or a video and 5 interactions with our audience, liking & commenting etc.

  • Who We Are: TransferTravel.com is the number one travel marketplace for pre-booked and unused travel online. We are a platform that allows people to post their unwanted and pre-booked travel creating a true last minute booking site for people coming to look for flights, hotels and holidays.
  • What: 2 original pieces of content from you a month, either a blog or a video and 5 interactions with our audience, liking & commenting etc.
  • When: Soon! Are you going on holiday soon? Are you travelling now?
  • Where: Anywhere across the globe!

If you think this is you please contact us at sarah@transfertravel.com

Travel Vlogger

TransferTravel.com is looking to work with people who are creative and charismatic to produce short clips of content for us while travelling.
You are most likely a travel blogger but could be someone who is travelling somewhere across the globe. We are looking for short clips that highlight where you are, and something unique from your destination that the travel books don’t tell you.

  • Who We Are: TransferTravel.com is the number one travel marketplace for pre-booked and unused travel online. We are a platform that allows people to post their unwanted and pre-booked travel creating a true last minute booking site for people coming to look for flights, hotels and holidays.
  • What: You will film yourself and destination highlighting it in a vlog style composition, mentioning your blog or youtube channel and also mention that you are broadcasting on behalf of TransferTravel.com Your content will be featured on our social media accounts to provide quality content for our community.
  • When: Soon! Are you going on holiday soon? Are you travelling now?
  • Where: Anywhere across the globe!
  • How: You will film short clips while at your destination in HD and deliver them to us VIA Dropbox in the appropriate file format.
  • If you think this is you please contact us at sarah@transfertravel.com

We're always looking for great talent - especially if you have experience in the travel and tech industries.

If you think you are one of a kind and can see yourself working for us, why not send us your CV to: contact@transfertravel.com